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Sean Kelly,
General Mgr.
Safeguard Records Management Co., Inc.

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Storage & Shredding: Expert Advice

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Records Management for Legal Professionals

 

Legal As a legal professional, you generate tons and tons of files and confidential client information. Your industry or professional associates counsels you on what you should be doing with this information, how long you should keep it for, and when it can  disposed of. Implementing the safe-keeping and safe destruction of your files though, is what is not so straight forward. Your private information is sacred to you, and you are probably weary of letting it out of your sight and handing it off to some self-storage company or leaving it unsecured in the office basement, as you should be. Then when it comes time to destroy those files of yours whose retention time is up, do you have the office intern sit at a paper shredder and manually feed your papers into an office shredder? How are those "shreds" then disposed of? Hopefully not in the dumpster.

As you can see, there are a lot of questions that arise even with the counsel of your industry advising you on what files to keep and for how long. To get rid of your headache, that is where records management company comes in. A reputable records management company can provide safe, and secure storage in climate controlled conditions where your files can be kept for the remainder of their retention period. When that retention period ends, a reputable records management company will also be able to provide certified shredding where after the shredding, the shreds are recycled so that no traces of your information exist except for the white pulp that may then be used again to fulfill one's morning coffee desires.

Find out what a Records Management company can do for YOU....

Need a place to get started? Click below...

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Never Want to Have to Spring Clean your Documents Again?

 

grassIt's that time of year again, time for spring cleaning. Usually most people spend daunting days and countless hours organizing their documents every year, but we think that should change. Instead of having everything pile up each year waiting to steal your precious spring days away from you to organize it all, why not implement a plan, a document organization plan, that would allow you to never have to waste spring days again??

We'll do you one better than just telling you that you should formulate a plan, we'll GIVE you the plan! And its SIMPLE! What could be better? If you follow our three-step plan, we know that these three steps will bring you closer to free spring days and futher away from docu-disaster.

Step 1: Digitize. When you come across important documents or files, scan them. Save them on a hard drive, disk, or flash drive. Ensure that these are all secure electronic storage methods by password protecting documents. If you can do this daily or even weekly and get into the habit of it, you will thank yourself in the long-run.

Step 2: Decide. So you've digitized important files. Now you need to decide whether or not the document should have a hard copy stored or if the document is safe to be securely shredded.

Step3: DO! Once you have decided to either store the documents or shred the documents, DO IT!

Having a certified and secure document shredding and archiving vendor can not only help to save you time in that you don't have to shred the documents yourself and office space in not having to store your documents on-site, but a vendor makes it easy to get in the habit of storing and shredding. If you have a box of documents you need to add to your storage account, just give them a call and they should be able to retrieve your box, barcode it, add it to your inventory, and securely store it for you.  They should also be able to deliver any documents or files to you upon request. A vendor that stores your documents as well as shreds them is a blessing. Usually, a vendor can provide you with locked, slit-top shredding bins or console that can be placed in your office that you can place sensitive documents into whenever you come across them. Change out of full bin or console for an empty one is just a phone call away.

So now you've got a plan. Give us a call and lets get started!

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Records Management that Doubles as Risk Management

 

Have you made sure your data is safe? If not, there is a chance it will cost you financially. It could ruin your reputation as well.

In a recent news story, MetLife, headquartered in New York City, whose revenues topped $50 million in 2008, felt the effect of laws involving data storage security. Because they failed to use records management as risk management, they were fined $70,000. Apparently, when they moved from one location to the next, they discarded a lot of trash in the dumpsters outside the office. In it were sensitive records containing social security numbers, addresses and financial account information of people who were current and former clients of MetLife. The hard copy files remained in dumpsters outside the building for well over three days. During this time, anyone could have acquired the information and used it for identity theft.

In North Carolina, a news article from 2010 about Prompt Med spoke of a $50,000 fine, from the urgent care unit having thrown into a dumpster sensitive information including financial accounts and identification numbers of over 700 patients. Records management as risk management would have clearly helped here.

The Carolina Center for Development and Rehabilitation was highlighted in this article for having illegally disposed of the financial information of nearly two thousand patients in 2011. The fine for this was $40,000. The senior officers had plenty of warning about records management as risk management from the above previous incidents, but did not learn from it.

More and more information these days must be secured and companies are having to treat records management as risk management. With the advent of identity theft, any written, electronic, or printed records must be protected if they include personal information about a client. And if the records are to be discarded for any reason, they must be destroyed in a proper fashion, so that the information contained within is kept safe. From this was born the idea of records management as risk management.

Risk management rpocedures are extremely important to implement to prevent Identity theft. Identity theft is any person's personal information being used by another to illegally remove money from bank accounts, acquire loans and passports and commit other crimes. Identity theft is now also known as identity fraud.

There are state and federal laws in place across the country to ensure that the destruction of certain files is done so properly, in order to prevent Identity theft. If proper measures are not take, then the company responsible for not following the precautions can be given some fairly big fines.

In Massachusetts, the laws that aid in the prevention of identity theft are called the General Law 93H and 93I, and are applicable to all companies in the state of Massachusetts secure all data that include personal information, such as bank account numbers, credit and debit card numbers, and the like that have the ability to create identity theft opportunities.  

In addition, each company must have safeguards, by the employment of valid identification systems, in order to keep non-authorized personnel from gaining access through computers, or in hard copy files. The company must also keep all locations safe from outside the company. On a regular basis, companies shall be audited to ensure they within compliance. According to the 93I, a company must document the policy of their destruction procedures.

The fines for non-compliance of 93H requires for the company to pay five thousand dollars for each record that was not kept safe. For 93I, the fine is one hundred dollars for each record, with a cap of fifty thousand dollars. These ordinances came into law in 2005.

In addition to state laws, The Federal FACTA Disposal Rule maintains any person or business using consumer reports must make sure all the information within those reports remain completely secure when discarded.

In summary,the risks that someone takes for improper document disposal are inexplicable. Primarily, risks cannot be taken anymore because it is the law to practice safe and secure document disposal, but secondly when there are a multitude of risk management strategies available through document shredding and management companies, how can someone not take advantage of a simple way to reduce risk?

Need to start managing your risk? Or change your strategy? We can help... click on any of the buttons below to be on your way to a risk management solution!

 

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A Resolution for Records Management

 
 

New years resolutionAs the memories of our New Year's celebrations begin to fade, all too often so do our memories of our New Year's resolutions. However, no matter how easy it is to slide back into old habits, the New Year is an excellent time to work on making yourself better. The same goes for records management. Now is the perfect time to create a set of resolutions for proper record storage, retrieval, and document shredding. In that spirit, here are our suggestions:

Resolution 1 – We Will Assume All Paper Has Potentially Private Information

No matter how hard you train your employees on NPI procedures, mistakes happen. A document gets mis-filed, or a worker jots down a social security number on scrap paper because their computer locked up.  And, document shredding is cheap. If you shred everything when it's no longer needed, you can't risk an NPI violation, and it reduces your storage and retrieval costs too. An added perk is that most reputable shredding companies recycle all of the paper they shred!

Resolution 2 – We Will Remember That Electronic Records Need Management Too

Yes, having everything computerized makes record storage and retrieval easier, but computers also enable poor records management too. Without physical paper around, filing and destruction deadlines can pass unnoticed. Make sure that your electronic records are policed as carefully as your paper documents.

Resolution 3 – We Will Properly Organize and Barcode Everything We Store

A proper barcoding system does wonders for record storage and document retrieval. It makes final retrieval easier, and allows for a simple way to establish the chain of custody for any set of records. When tied to database software, this also allows for automated tracking of when document shredding time has come around for a particular set of records. Most of the time, if you elect to utilize the help and expertise of a records management company, they will usually either aid in, or perform, the barcoding and organization process for you.

Resolution 4 – We Will Start A Review of Our Records Management Today!

There's no time like the present. Even if you're certain that your business is current on its record storage, document shredding, and data retrieval policies, there's no harm in giving a thorough review of your policies to make sure they're being followed but most importantly, make sure that the policies you have in place are not out of date. Older procedures are not optimized to save time or money because they don’t take advantage of the services that have become more available and more attainable over the years. If you're behind on your record-keeping or you think your policies and procedures could use a tune up, now is definitely the time to start!

And if you need help, don't hesitate to contact us here at Safeguard Records Management Co.  With over fifteen years of experience in record storage and retrieval, and multiple options for secure document shredding, we can help you become fully organized no matter what field you're in.

 Click to read more information on, or request a quote for, Document Shredding and Records Storage to get started on your RM Resolution!

 

 

 

Meeting your Records Management needs in 2012... See what is to come!

 

As 2011 comes to a close, businesses and offices are wrapping up their yearly doings, taking time to enjoy the holidays with colleagues, and getting ready for the start of the new year. Safeguard is too! Safeguard Records Management has decided to bring TWO exciting new offerings to the table in order better serve our destruction and archive customers.

 

Our first new offering will allow prospective and current ongoing destruction customers to have choices when it comes to their ongoing destruction bin. We are offering a new, duraflex destruction console in addition to the two convenient sized 35- and 65- gallon bins.This Console has many benefits over our shredding bins for offices looking for a more aesthetically pleasing ongoing destruction solution.

The sleek, clean console with a slit top and locking door allows for the security of a locking bin with the added benefit of looking more like it "belongs". Also, the console stays in place with only the interior insert being emptied rather getting a different bin during every rotation.

If your interested in receiving a shredding console, or switching our your bin for a console, contact Sean Kelly via contact form, phone, or e-mail.

Request a shredding console

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Watch this video in order to get a general idea of what the Compliance Training can do for your office

Our second, most exciting offering that Safeguard has decided to take on and provide to our customers in the healthcare industry is the Doctor's Office Compliance Training Program. This exciting program has been developed by NAID, the National Association for Information Destruction and is applicable to healthcare and dental offices. And the best part... it's free! Yes, FREE! The way NAID gets this compliance training program out to healthcare offices is through certified NAID document destruction providers like Safeguard Records Management.

 

The program can easily be summarized with the 3 following steps:

Receive the video

 Watch & Learn

 Be compliant!

That's it! Simple and quick and you're compliant, just like that! So what are the benefits of your office completing this compliance training you ask?

 

The best part about completing the HIPAA compliance training is, primarily, that you are at less risk of a breach of patient information (and yes, there is a but) BUT everyone knows that anything can happen these days and breaches can happen even in the most compliant and secure offices so here is where the training program really gives you a HUGE benefit... even if there is a breach of data or information, YOU ARE NOT HELD FULLY LIABLE BECAUSE YOU TOOK THE NECESSARY STEPS (i.e. the training) IN ORDER TO BE COMPLIANT!


Can it get any better than that? For minimal time and ZERO cost to you, your office can get trained on compliance with the HIPAA regulations for safeguarding healthcare information. With the maximum HIPAA fine going up 6,000% from $25,000 to $1,500,00 you have to ask yourself, can you really afford not to complete this zero cost training? (Click for more information on HIPAA)

Compliance Training for Healthcare Professionals

 

2012 is gearing up to be a great year for Safeguard Records Management as we look to expand and improve our services in order to meet and exceed the growing needs of our customers. If you'd like to have Sean Kelly get in touch with you regarding anything you have read, please fill out a Contact Us form and he will respond to your inquiry within a couple of hours. In the mean time, be on the lookout for more information on our shredding consoles and the Doctor's Office Compliance Training Program so you can take advantage of it as soon as the new year rolls in!

Happy Holiday's and Happy New Year from everyone at Safeguard!

 

 

Is Small Business Records Management really necessary?

 

Your Small Business Records Management CompanySimply put, yes, yes, and YES! Records management might seem more like something a larger company should be concerned about, but even small to mid-sized businesses need to take caution in making sure their records are safe and organized.

Records management for small businesses can range in price and available services, but, if you find a reputable records management company, they can likely give you a customized quote based on the needs and budget of a small business or office. Here are some things to consider first and why records management is so important for all businesses.

Physical or paperless?
Record keeping has seen many changes throughout the years and now businesses have the option of going paperless. The term “paperless” is misleading though, because paperless offices will likely still have important physical documents that need to be stored and retained for a certain period of time, some for the life of the business. For what is paperless (i.e.- hard drives, media tapes, etc.), a records management company can keep your digital information safe and secure.

While physical record keeping will likely always be necessary, record keeping without organization can lead to wasted time and money. This is where a reputable records management company can really do wonders for your small (or large!) business.

Organization and archiving
It might sound a little cheesy, but; an organized office is a happy office. There is less frustration and stress because everything is where it needs to be and can be found easily--a records management system does just that, even for a smaller business.

Businesses who cannot rely on dozens of employees to keep them organized need to rely on a system that can keep them constantly updated and archive their important records and information. Sometimes, smaller businesses have a bad habit of archiving and saving everything. While a good precaution, this can turn chaotic.

A records management company can help any business make sure all important documents are properly archived and organized and that unnecessary documents are shredded at the end of their retention time. And all this can be done on just about any budget.

Protection and prevention
An added benefit of having a records management company is that your documents likely be better protected from naturally occurring disasters, security compromises, and other bad scenarios. A records management company can help protect records from:

  • Fire, flood, earthquake, or other natural disasters at your office location
  • Physical Security breaches
  • Security breaches from an online attack

Even small businesses are liable for the damage that can be done from disaster and security breaches. Every company, whether it is three employees or three thousand, needs to take steps to ensure all information secure and protected.

Final notes
All in all, records management isn't just for the big guys in business. Smaller businesses can benefit from companies like Safeguard Records Management because of the specialization it affords to them.  

Here's a recap:

  • Implementing records management means small businesses will save money in the long run.
  • Everything will be properly archived and easily accessible, saving time and money.
  • Offsite services can protect and organize your records, letting you manage your business hassle-free.
  • More work can be done in the time saved and there will be better efficiency in day-to-day tasks.

Don't fall behind simply because of improper record keeping. All types of businesses benefit from properly managed records and having it done properly by professionals, no matter how large or small.

Consider it a requirement for all businesses to run smoothly and provide the best service they can to their customers without worrying about their files being where it they need to be. That only reflects poorly on the business, and no business should look unprofessional because of something that can be simply (and cheaply) fixed.

 

4 Tips for (easy!) Document Managment & Organization

 

Securely store or shred your documentsIf it's the end of the year/fiscal year for your office or business or you have been trying to get your paper documents organized for the past couple of year and you still have a backlog of documents and files that require cataloguing or destruction, we might be able to give you that boost of help to get your on your way to completing your records management project.

Having all of your important documents organized is essential to keeping your firm or office on-track and efficient, but the actual organization process can be tedious and painstaking. Still, it is important to keep an accurate record of your documents and to find out which documents you can safely dispose of.

An easy way to approach your end-of-the year document organization is to label your files and documents in 1 of 3 ways;

      For “Destroy"Paper shredding

 

For “Off-Site Storage”Secure off-site storage

 

For “In-House Storage”Office Storage

 

Having documents, records, patient files, and financial information organized and accounted for boosts an offices productivity and capacity. You know you need to tackle the issue, but how can you do it efficiently and at a minimal cost?

Below are four tips that can make your end-of-year document organization easier to deal with. These four tips can be done with the cooperation of a certified document shredding and storage company, allowing your firm, business, or office (and your life!) to operate as efficiently as possible with minimum interruptions.

  • Carefully classify and index documents. Before you can relocate or destroy documents, you’ll have to know what you’re dealing with. Indexing documents into the above three categories not only helps you find out exactly what documents your firm or office has but also lets you determine which documents you can safely destroy, which ones need to go into off-site storage, and which ones need to be kept on-site. Document indexing and classification also helps save you time in the future by allowing you to find the documents you need quickly and without struggle. You will also be putting in place a system that can easily be followed for years to come.

 

  • Digitize physical documents. Document digitization for use in a computer repository helps improve access and availability to important documents. Not only does this make it quicker to find what you need for legal and auditing purposes, you may be able to reduce the amount of physical paperwork you need to keep in the office and move the hard-copy records to an off-site storage facility or even have them securely destroyed if they are not needed.

 

  • Package documents for off-site storage. Off-site storage with a Records Management company frees up extra space for in-house document storage of frequently used and referred to documents and it saves you money and time when compared to self-storage where you often pay for unused space.Once you’ve segregated documents for off-site storage from sensitive material that requires destruction and materials that should be kept in the office, be sure to carefully pack and clearly label these items for future reference. Labeling is important for quickly locating stored documents for when you need to access your documents. It also aids in prompt file retrieval by your records management companies’ warehouse staff. A simple alphabetical labeling system on numbered boxes can greatly reduce the time it takes to find any document you may need and makes adding additional files to your storage boxes in the future quick and easy.

 

  • Securely shred and destroy sensitive documents. Now that you’ve gotten your necessary documents stored away, you can focus on having the rest destroyed. It is highly recommended to call on the services of a certified document shredding company to destroy sensitive and private documents. Doing so will prevent instances of confidentiality violations and industrial espionage.

 

Once you are able to implement an efficient system for your records management, any future managing will simply become easier and easier.

Click on any of the following to get a jump start on your end-of-year organization and be provided with a complete and economical solution for all of your document organization needs

 

 

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Important New Data Protection Laws Regarding Sensitive Information

 

What are 93H & 93I?

Laws Affecting your business

Massachusetts General Law 93H
93H requires all businesses in Massachusetts to take serious measures to prevent identity theft. Any business holding the name of a Massachusetts resident and their Social Security Number, Driver’s License Number, or financial account number (including credit or debit card numbers) is subject to this new Massachusetts data protection law.

What are you required to do?

Among the compliance standards for this new data protection law include the following:

A written comprehensive information security program (CISP).

Controls on employees’ access of sensitive information, including physical security safeguards, computer user access levels and user authentication protocols.

Security measures on computer information systems, including data encryption, anti-virus and anti-spyware software, and firewalls.

Periodic review of audit trails and monitoring of systems for unauthorized access.
Proper disposal of sensitive information, as outlined in new Massachusetts data protection laws.
Massachusetts General Law 93I.

93I requires the shredding or destruction of any paper files containing sensitive information and the erasure or destruction of any electronic files or data storage devices containing personal information of employees or customers.

93I also requires a written policy regarding the disposal of sensitive information.

What are the penalties? 


A violation of 93H levies fines of up to $5000 per record compromised.

A violation of 93I levies fines of up to $100 per record compromised with a maximum of $50,000.

This does not take into consideration the loss of your company’s hard-earned reputation and the potential loss of credit.

Safeguard can help guide you through compliance. Call Sean at 508.795.1015 for a Free Assessment, email Sean at operations@safeguardrecords.com or log onto www.safeguardrecords.com for industry specific information.

 

Protecting Your Customer's Information through Records Management

 

Is your client's personal information protected?

Destroying sensitive documents that are no longer being used is an important legal obligation for any company holding personal customer information.

safegourd bin

SAFEGUARD announces a new full service Bin Document Destruction Program designed to free you from the hassle, expense and uncertainty of in house document shredding and disposal.
SAFEGUARD Disposal Bins are provided at no cost and SAFEGUARD will get you started with a FREE NO OBLIGATION ONSITE ASSESSMENT.

Simply drop your sensitive documents in the secure locked bin and our experienced, uniformed personnel will collect your confidential documents for secure transport to our state-of the-art destruction facility.

SAFEGUARD gives you the flexibility of either on-call or regular service intervals to switch out your full bins for empty ones. It’s the convenience of a waste basket with the peace of mind of complete information security.

To get started, call Sean Kelly at 508.795.1015

 

Who Is Safeguard Records Management?

 

Safeguard Records Management Co. is a leader in commercial records managemsafeguard recordsent and destruction.     

Safeguard manages your critical records and assets off-site in a secure, cost-effective, and confidental manner.

While storing office records may be Safeguard's largest business segment, we provide a diversity of services, from records destruction to providing in-office secure bins to dispose of you sensitive documents for shredding. We will pick up and replace your bins on an on-call basis or on a regular schedule that you choose. Safeguard will also store unused furniture and office equipment at a less expensive rate than self storage facilities. When it comes to your secure storage and certified destruction needs, Safeguard is truly your “One-stop Shop”.

Log onto http://www.safeguardrecords.com/ or call Sean Kelly at 508.795.1015 for immediate help.

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Records Management - Secure Document Storage & Certified Document Shredding

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